Upload processing unavailability

Incident Report for Strava

Resolved

This incident has been resolved.

Posted 7 months ago. Jul 21, 2018 - 17:51 PDT

Update

We are continuing to monitor for any further issues.

Posted 7 months ago. Jul 21, 2018 - 17:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 7 months ago. Jul 21, 2018 - 14:15 PDT

Identified

The issues with the downstream provider appears to have been resolved. We are in the process of re-enabling full upload processing again.

Posted 7 months ago. Jul 21, 2018 - 09:34 PDT

Investigating

Nearly all uploads are failing due to an issue with a downstream service provider. We are currently investigating the issue to identify a fix.

Posted 7 months ago. Jul 21, 2018 - 08:28 PDT

This incident affected: API and Upload.