Android purchases failing

Incident Report for Strava

Resolved

The incident has been resolved and subscription access has been restored to the affected athletes.
Posted Aug 20, 2026 - 15:43 PDT

Monitoring

A fix has been implemented and purchases on Android should be fully functional moving forward. We are working on restoring subscription access to the previously affected athletes.
Posted Aug 20, 2026 - 14:39 PDT

Investigating

We are currently investigating an issue with subscription purchases on Android partially completing and subscription statuses not immediately being reflected in the app post-purchase. We are looking into ways to restore subscription access for the affected athletes.
Posted Aug 20, 2026 - 13:36 PDT
This incident affected: Mobile applications.